Privacy Policy Information

The Owner informs you about its Privacy Policy regarding the processing and protection of personal data of users that may be collected during navigation through the Website: https://zahrateleservices.com.

In this regard, the Owner guarantees compliance with the current regulations on personal data protection, as reflected in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, concerning the protection of individuals (GDPR).

Using the website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the Responsible Party

Principles Applied in Data Processing

In processing your personal data, the Owner will apply the following principles that comply with the new European data protection regulations (GDPR):

  • Principle of Lawfulness, Fairness, and Transparency: The Owner will always require consent for processing personal data for one or more specific purposes about which the Owner will inform the User beforehand with absolute transparency.
  • Principle of Data Minimization: The Owner will request only the data strictly necessary for the purpose(s) for which it is requested.
  • Principle of Limitation of Storage Period: The Owner will keep the personal data collected for the time strictly necessary for the purpose(s) of the processing. The Owner will inform the User of the corresponding retention period according to the purpose.
  • Principle of Integrity and Confidentiality: The personal data collected will be treated in such a way that its security, confidentiality, and integrity are guaranteed. The Owner takes necessary precautions to prevent unauthorized access or misuse of its users’ data by third parties.

Obtaining Personal Data

To browse the website, it is not necessary to provide any personal data.

You provide your personal data in the following cases:

  • When contacting through contact forms or sending an email.

Rights

The Owner informs you that you have the right to:

  • Request access to stored data.
  • Request a correction or deletion.
  • Request the limitation of its processing.
  • Oppose the processing.

You cannot exercise the right to data portability.

The exercise of these rights is personal and must therefore be exercised directly by the interested party, requesting it directly from the Owner. This means that any customer, subscriber, or collaborator who has provided their data at any time can contact the Owner to request information about the data stored and how it was obtained, request its correction, oppose its processing, limit its use, or request its deletion from the Owner’s files.

To exercise your rights, you must send your request along with a photocopy of your National Identity Document or equivalent to the email address: [email protected]

Exercising these rights does not include any data the Owner is obliged to keep for administrative, legal, or security purposes.

You have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if you believe that the processing of personal data concerning you infringes the Regulation.

Purpose of Personal Data Processing

When you connect to the website to send an email to the Owner, subscribe to its newsletter, you are providing personal information for which the Owner is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, you consent to your information being collected, used, managed, and stored by — Amazon Web Services — only as described in the following pages:

  • Legal Notice
  • Privacy Policy

The personal data and the purpose of the processing by the Owner are different depending on the system for capturing information:

  • Contact Forms: The Owner requests personal data among which may be: name, email address, phone number, and website address to respond to user inquiries. For example, the Owner uses this data to respond to messages, questions, complaints, comments, or concerns that users may have regarding the information included on the website, the processing of personal data, questions regarding the legal texts included on the website, as well as any other query that the user may have that is not subject to the website’s conditions.

Other purposes for which the Owner processes personal data:

  • To ensure compliance with the conditions set out in the Legal Notice page and the applicable law. This may include the development of tools and algorithms that help the website ensure the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • To manage social networks. The Owner has a presence on social networks. If you become a follower on social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies, and access regulations belonging to the social network that applies in each case and that you have previously accepted.
  • You can consult the privacy policies of the main social networks in these links:

The Owner will process your personal data to properly manage its presence on the social network, inform you of its activities, as well as for any other purpose that social network regulations allow.

In no case will the Owner use follower profiles on social networks to send advertising individually.

Security of Personal Data

To protect your personal data, the Owner takes all reasonable precautions and follows industry best practices to prevent loss, misuse, improper access, disclosure, alteration, or destruction of the same.

The website is hosted by Amazon Web Services. The security of the data is guaranteed, as they take all necessary security measures. You can consult their privacy policy for more information.

The Owner informs the user that their personal data will not be transferred to third-party organizations, except in cases where such data transfer is covered by a legal obligation or when providing a service implies the need for a contractual relationship with a data processor. In this case, data transfer to the third party will only take place when the Owner has the user’s express consent.

However, in some cases, collaborations with other professionals may be made. In such cases, consent from the user will be required, informing them about the collaborator’s identity and the purpose of the collaboration. It will always be done with the strictest security standards.

Content from Other Websites

The pages of this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction using this embedded content.

Cookie Policy

For this website to function correctly, it needs to use cookies, which is information stored in your web browser.

Legitimacy for Data Processing

The legal basis for processing your data is:

  • The consent of the interested party.

Categories of Personal Data

The categories of personal data processed by the Owner are:

  • Identification data.
  • No specially protected data categories are processed.

Conservation of Personal Data

The personal data provided to the Owner will be retained until you request its deletion.

Recipients of Personal Data

  • Google Analytics: a web analytics service provided by Google, Inc., a Delaware company with its principal office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the Owner analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

For more information, visit: Google Analytics

You can see how Google manages privacy regarding the use of cookies and other information on Google’s privacy policy page: Google Privacy Policy

You can also view a list of the types of cookies used by Google and its partners and all information regarding their use in advertising: Types of cookies used by Google

Web Browsing

When browsing the website, non-identifiable data may be collected, which may include your IP address, geolocation, a record of how services and sites are used, browsing habits, and other data that cannot be used to identify you.

The website uses the following third-party analysis services:

  • Google Analytics.

The Owner uses the information obtained to obtain statistical data, analyze trends, administer the site, study browsing patterns, and to collect demographic information.

The Owner is not responsible for the processing of personal data by the web pages you can access through the different links contained on the website.

Accuracy and Truthfulness of Personal Data

You agree that the data provided to the Owner is correct, complete, accurate, and current, as well as to keep it duly updated.

As a user of the website, you are solely responsible for the veracity and correctness of the data submitted to the website, exonerating the Owner from any responsibility in this regard.

Acceptance and Consent

As a user of the website, you declare to have been informed of the conditions regarding personal data protection, you accept and consent to the processing of the same by the Owner in the manner and for the purposes indicated in this Privacy Policy.

To contact the Owner, subscribe to a newsletter, or make comments on this website, you must accept this Privacy Policy.

Changes to the Privacy Policy

The Owner reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as industry practices.

These policies will be in effect until they are modified by others duly published.